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Cookies Policy

Our Cookie Policy

What are Cookies?

Cookies are small files that contain information, which are stored on the user's device by a web browser while visiting our website or mobile application. They play an important role in enabling and customizing online services for users.

Why Do We Use Cookies?

We use cookies to enhance your browsing experience, remember your preferences, improve site functionality, and provide analytics data that helps us optimize the performance of our platform.

Essential Cookies

Essential cookies are necessary for our website or mobile application to function correctly. They allow users to access specific features, such as logging in or completing transactions. We use essential cookies:

  • To maintain session continuity
  • For login persistence
  • To handle browser storage technologies

Session Cookies

Session cookies are temporary and automatically deleted after the user closes their web browser or ends a browsing session. These cookies help us track user interactions with our platform, ensuring that you have a smooth experience.

Persistent Cookies

Persistent cookies remain on your device for an extended period of time (until manually cleared) even if you close your web browser or end a browsing session. We use persistent cookies:

  • To save language and display preferences
  • For analytics tracking purposes

Functional Cookies

Functional cookies enable the site to remember user settings, such as font size, layout, or color scheme, allowing for personalized browsing.

Analytics and Performance Cookies

We collect analytical data from our platform using cookies to improve performance optimization. This helps us track:

  • Time spent on specific pages
  • User engagement metrics (click-through rates)
  • Conversion rates

Preference and Language Settings

Cookies allow you to remember your language preferences, allowing for a tailored experience.

Login/Session Continuity

We use cookies to maintain login persistence and ensure seamless access to our platform when you return after logging out or closing the app.

Device Recognition

Some third-party providers help us recognize user devices to optimize content rendering according to the device's capabilities.

Security-Related Cookies

To protect your data, we employ cookies related to:

  • Authentication (logging in)
  • Password storage
  • Secure connection management

Browser Storage Technologies

Cookies complement other browser technologies like LocalStorage and SessionStorage. We use these for features that require user interactions between visits or browsing sessions.

Third-Party Integrations

Some of our third-party services also employ cookies to facilitate the delivery of their content within our platform, such as:

  • Social media buttons
  • Sharing functionalities

Marketing/Communication Preferences

Cookies allow us to manage your marketing preferences, like opting out of promotional emails and ensuring that communications are relevant.

Cookie Consent Management

We respect user cookie consent. If you choose to opt-out of cookies or require additional information about our policies, please refer to the section on disabling cookies below for managing these settings directly within your web browser.

Browser Cookie Controls

All major browsers provide control over accepting or rejecting specific types of cookies and opting out of tracking technologies completely:

  • Manage cookies in Firefox
  • Change cookie preferences in Chrome

Clearing/Disabling Cookies

You can manually clear your existing cookies, but please note that disabling cookies might limit site functionality. We recommend following browser guidelines for managing cookies effectively.

Site Functionality Impact When Cookies Are Disabled

While it's possible to disable most cookies (including essential ones), our platform may still function with limited capabilities. You will need to re-enter preferences and potentially log in again to maintain continuity of service.

Technical Diagnostics And Performance Optimisation

The analytics data collected through cookies helps us improve platform performance by optimizing technical aspects like page loading speeds, server response times, and network latency.

Aggregated Analytics Information

Data from multiple users is aggregated for insights into user behavior on our website or mobile application. This data does not contain identifiable information about individual users but informs improvements in features that benefit everyone using the platform.

User Experience Improvements

By continuously analyzing user interactions with cookies (aggregated and non-identifiable), we aim to enhance your overall experience, addressing any issues you encounter through real-time problem solving.

If you have questions or concerns regarding this cookie policy, please refer to our website's contact information for details on how to get in touch.